Support and demonstrationHow can we help?
Choose what you need: get help with Gros.farm or see the platform in a personal demonstration.
Already using Gros.farm?
Contact our support team. We will review the situation, clarify the context and help you find the next step.
- Account access and user setup
- Questions about the application, service or connected equipment
- Workflow setup and help with platform features
Choose online chat or email and your request will reach the support team.
Want to see Gros.farm in action?
We will give you a personal demonstration and discuss the production needs of your farm.
- See relevant platform workflows in a live example
- Discuss your process and implementation questions
- Get answers about plans and practical next steps
Choose a convenient time in the calendar. The meeting takes about 30 minutes.
Help us respond fasterWhat to include in your message
A few details will help our team understand the context and get to a solution sooner.
- 01
Describe the issue briefly
Tell us what you wanted to do and what happened instead of the expected result.
- 02
Add the relevant context
Mention the area of the service, the device and the approximate time the issue occurred.
- 03
Attach a screenshot
If possible, show the error message or the screen where you need help.