Support and demonstration

How can we help?

Choose what you need: get help with Gros.farm or see the platform in a personal demonstration.

Customer support

Already using Gros.farm?

Contact our support team. We will review the situation, clarify the context and help you find the next step.

  • Account access and user setup
  • Questions about the application, service or connected equipment
  • Workflow setup and help with platform features
Email support

Choose online chat or email and your request will reach the support team.

Explore the product

Want to see Gros.farm in action?

We will give you a personal demonstration and discuss the production needs of your farm.

  • See relevant platform workflows in a live example
  • Discuss your process and implementation questions
  • Get answers about plans and practical next steps

Choose a convenient time in the calendar. The meeting takes about 30 minutes.

Help us respond faster

What to include in your message

A few details will help our team understand the context and get to a solution sooner.

  1. 01

    Describe the issue briefly

    Tell us what you wanted to do and what happened instead of the expected result.

  2. 02

    Add the relevant context

    Mention the area of the service, the device and the approximate time the issue occurred.

  3. 03

    Attach a screenshot

    If possible, show the error message or the screen where you need help.